Waterloo Underground station sits at a point where several things converge: a city's busiest rail terminus, its greatest riverside cultural district, and a network of four tube lines that connect it to almost everywhere. More passengers use this station than any other in the UK. The numbers are staggering -around 95 million Underground journeys a year, not counting the tens of millions who use the National Rail station above. And yet, somehow, the place functions. Most of the time.
The South Bank, which stretches along the Thames east and west of Waterloo Bridge, is the reason so many people come here who are not commuters. The London Eye revolves on its axis above the river. Tate Modern occupies the former Bankside Power Station 20 minutes walk east. The Southbank Centre -the Royal Festival Hall, the Hayward Gallery, the Queen Elizabeth Hall -is directly above the station complex. The National Theatre and the BFI are a few minutes walk. It is one of the most concentrated collections of cultural venues in Europe, and Waterloo Underground station feeds it all.
For visitors, this is a station that repays understanding. The four lines, the National Rail terminus, the bus station, the riverside walk -knowing which exit to take and which line to use can save significant time and frustration.
Waterloo Underground station opened in 1898. It serves four lines: the Bakerloo, Jubilee, Northern and Waterloo & City lines, and sits in Zone 1. The station is one of the most complex on the network, with separate ticket halls and platform levels for different lines. The Waterloo & City line -one of the shortest on the Underground -runs only two stops between Waterloo and Bank in the City of London, and operates only during peak hours on weekdays.
The Jubilee line (silver) is the most versatile here. It runs north-west to Baker Street, Bond Street and Stanmore, and south-east through Southwark, London Bridge, Bermondsey and on to Canary Wharf, North Greenwich and Stratford. For reaching Canary Wharf from the South Bank or vice versa, the Jubilee line is significantly faster than any alternative.
The Northern line (black) gives access to the City (Bank branch via Elephant & Castle) or the West End (Charing Cross branch via Embankment and Charing Cross). Both branches serve Waterloo. The split can cause confusion -check the destination board before boarding.
The Bakerloo line (brown) runs north via Charing Cross, Piccadilly Circus and Oxford Circus to Paddington and beyond. For the West End, the Bakerloo is often the most straightforward option from Waterloo.
The Waterloo & City line (turquoise) is worth knowing about specifically for weekday City journeys. It runs only between Waterloo and Bank -two stops, 4 minutes -during weekday peak hours and is one of the fastest ways to reach the heart of the City from the South Bank.
The South Bank is the main reason many visitors use this station. Leave via the Waterloo Bridge exit and turn right: the Southbank Centre, the National Theatre and the BFI are all within 5 minutes on foot. Continue east for 20 minutes along the riverside path (the Thames Path is clearly marked) and you will reach Tate Modern, Borough Market and London Bridge.
Waterloo has excellent facilities. Paid toilets are available near the main ticket hall. Multiple ATMs, a Bureau de Change and travel insurance desk serve the large commuter and tourist population. Free TfL Wi-Fi throughout. Retail includes a WHSmith, Boots, Pret a Manger and several coffee chains. The National Rail terminus above has substantially more retail -a large M&S Simply Food, several restaurant chains and numerous kiosks.
Waterloo has step-free access on the Jubilee and Bakerloo lines. The Northern line does not have step-free access at Waterloo. The Waterloo & City line has limited accessibility. Staff are available to assist at the ticket hall. The National Rail terminus above is largely step-free.
Southbank Centre -5 minutes walk north. The Royal Festival Hall, Hayward Gallery and Queen Elizabeth Hall. Concerts, exhibitions and free events throughout the year. The riverside cafe and book market are accessible without tickets.
London Eye -10 minutes walk north across Waterloo Bridge. 30-minute flight offering 360-degree views across London. Book online to avoid queuing; the fast-track ticket is worth the premium at busy periods.
National Theatre -8 minutes walk north. One of Britain's most important theatre institutions, producing major new work in three auditoria. Free exhibitions in the lobby; backstage tours available.
Tate Modern -20 minutes walk east along the Thames Path. The world's most visited modern art museum, in the former Bankside Power Station. Permanent collection free; ticketed exhibitions require advance booking.
Waterloo Underground operates from approximately 05:30 to midnight Monday to Saturday and 07:00 to 23:30 on Sunday. The Jubilee and Northern lines have Night Tube on Friday and Saturday nights. The Waterloo & City line runs weekday peak hours only and is closed at weekends. Quietest Underground periods are mid-morning weekdays (10:00-12:00) and Sunday afternoons after 14:00.
If you are heading to London Eye, Waterloo is your closest metro stop on the Bakerloo Line. It also gives easy access to Southbank Centre and SEA LIFE London Aquarium. Use the fare calculator to plan your journey cost before you travel.